Google Chrome Remote Desktop for
Mac install
Follow the
directions below to install Google Chrome Remote Desktop for Mac
This will
allow you to configure
Remote Support: get remote support by sharing your screen and
allowing remote control of your computer by an IT member or other trusted
persons
1. Google Chrome
- Launch the Google Chrome web browser on
the computer that you need support on
- If not already installed, download and install Chrome from: https://www.google.com/chrome/
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2. Google Chrome Remote Desktop
- Navigate to https://remotedesktop.google.com/ and click [Share my screen]
- Google will prompt you to sign in.
Sign in using your @uci.edu G Suite account
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3.
Install the Extension
- Click on the [download button] to be
directed to the chrome web store
- Click [add to Chrome]
- Click [Add extension] to install the
Chrome Remote Desktop extension in the Chrome web browser.
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4. Install the Application
- After step 3 Chrome will
automatically download an application that needs to be installed (chromeremotedesktophost.dmg)
- Click [Accept & Install] at the "Ready
to install" prompt
- Click [Yes] on the "Open download"
prompt
- Click on [Chrome Remote Desktop Host.pkg]
- Complete the install steps on your Mac,
providing admin credentials if prompted
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Special Mac permissions
-
During
next parts of setup the operating system will require
special permissions to be enabled for Chrome Remote Desktop to work
-
These
prompts will pop up and guide you to the correct permissions that need to be checked, but see the
full list below:
-
System
preferences -> Security & Privacy -> Privacy -> Accessibility
-> ChromeRemoteDesktopHost
-
System
preferences -> Security & Privacy -> Privacy -> Accessibility
-> RemoteAssistanceHost
-
System
preferences -> Security & Privacy -> Privacy -> Screen Recording
-> ChromeRemoteDesktopHost
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Using Remote Support
- To get support navigate to https://remotedesktop.google.com/support/
- Sign In
- Click [+ Generate Code]
- Provide the code to the person who
you are trusting to see your screen and control your computer
- A generated code will expire after 5
minutes if a support connection is not established
- Once a support connection is
established a prompt will appear confirming you want to [Share]
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